
Finding strength in support: Brittney’s journey as a MAID Family Support volunteer
At MAID Family Support Society, we are grateful for our incredible volunteers who offer their time, empathy, and experience to support those navigating Medical Assistance in Dying (MAID). One of these dedicated volunteers is Brittney, whose personal journey has inspired her to give back to others facing similar challenges.
A personal connection to MAID support
Brittney’s motivation to volunteer comes from her own lived experience – losing her mother through MAID. Recognizing the unique challenges faced by young adults who have lost a parent in this way, she was drawn to the opportunity to provide comfort and understanding to others.
“Just having the people I support tell me how grateful they are to have someone chat with them and let them vent – it’s so meaningful. It’s nice for them to have someone who ‘gets it,’” Brittney shares.
The rewarding power of listening
For Brittney, the most fulfilling aspect of volunteering is being a compassionate listener. She understands how isolating grief can be, especially when few people can truly relate to the experience of losing a loved one through MAID.
“I know my mom, who had MAID, would be super proud and happy that I’m helping others,” she says. Knowing she is making a difference in someone else’s healing journey brings her comfort as well.
Overcoming challenges with boundaries and self-care
While volunteering is deeply rewarding, it is not without its challenges. Brittney recalls a time when someone seeking support reached out more often than expected; she was able to get guidance from the team and learned strategies for setting clear but compassionate boundaries.
She also prioritizes self-care to maintain her emotional well-being. Before engaging with families, she takes time to mentally prepare – whether through reading, walking, or going to the gym. Afterward, she practices self-care by spending time outside, reading, or cuddling with her cat.
Advice for future volunteers
For those considering volunteering with MAID Family Support Society, Brittney offers honest and thoughtful advice:
“Just make sure you’re ready, emotionally and mentally. It can be tough and draining. After your support call or email, do something for yourself. It’s rewarding at the end of the day, but not always easy.”
She also emphasizes the importance of setting clear expectations with support recipients: “Let them know you’re a volunteer, not a professional social worker. Show empathy but also maintain boundaries by communicating when you’re available.”
Shaping perspectives on end-of-life care
Volunteering has not changed Brittney’s views on MAID – her experience with her mother had already shaped her beliefs. However, it has reinforced her openness about end-of-life choices and strengthened her understanding of the importance of support networks for families.
Her journey exemplifies the powerful impact of lived experience in supporting others. At MAID Family Support Society, volunteers like Brittney remind us that healing happens through connection, understanding, and shared experience.
If you are considering becoming a volunteer or seeking support, know that you are not alone. Compassionate listeners like Brittney are here to help.